Food & Beverage Manager

Team Hospitality Consulting is a beacon of excellence in the hospitality industry. Founded by the distinguished Hotelier, a luminary in the field of hospitality, our company stands as a testament to expertise, innovation, and a commitment to fostering success in every venture.

Team Hospitality Consulting supports and operates hotels, restaurant and coffee shops with a comprehensive network of resources both locally and internationally.

We are now looking for capable, interested and Passionate applicants for the position of Food & Beverage Manager at Juba /South Sudan.

Job post: Food & Beverage Manager

Reports to:  General Manager / Managing Director

Work Place: Juba /South Sudan

Position summary:

Under the general guidance of the General Manager assess, evaluate and ensure that long-term and short-term goals of all Food & Beverage operations are met. To direct and manage all food & beverage activities to maximize food & beverage revenue, profitability and quality goals by developing and executing marketing strategies, up-selling strategies, controlling costs, and by providing quality service and products to guests. All work will be in line with the hotel’s guidelines and business plan, the departmental business plan, and the Yam Hotels corporate guidelines and service concepts. You will at all times follow the law and regulations.

Food & Beverage Manager Duties and Responsibilities:

ASSESS, EVALUATE AND ENSURE FOOD & BEVERAGE GOALS ARE MET

• Develops, implements and evaluates the hotel’s marketing plan, general business plan, marketing and sales strategies to ensure optimum guest satisfaction, sales maximization and profitability

• Monitors present and future trends, practices and systems in the food & beverage industry to ensure that the hotel’s food & beverage operations are competitive in the market place

• Conducts weekly inspections of the food & beverage regions to ensure the property and FF&E are kept in the best condition, and recommends preventive maintenance to the General Manager where needed

• Participates in development of recognition programs for staff, advertising and promotional programs and campaigns to increase market awareness and penetration

• Randomly inspects all food & beverage regions on a daily basis to ensure facilities and equipment are clean, well maintained and replaced if necessary

• Checks the food & beverage outlets’ reservation lists, hotel arrival list, conference guest list, and VIP list to ensure that own staff is aware of VIP guests

• Is proficient in all food & beverage procedures to be a resource when needed

• Challenges employees within department to achieve optimum food cost percentage and service per employee

• Controls and analyses departmental costs on an ongoing basis; takes action to control negative deviation

• Monitors food & beverage sales regarding discounts

• Audits food & beverage services and quality on a regular basis and develops and implements strategies to improve results

DIRECT AND MANAGE FOOD & BEVERAGE DEPARTMENT TO ACHIEVE FOOD & BEVERAGE GOALS

• Utilizes leadership skills and motivation to maximize employee productivity and satisfaction

• Monitors hotel’s overall service and team work daily, and makes recommendations for improvement to Department Heads

• Selects and develops strategies to improve guest service, food production techniques and efficiency

• Analyses financial reports relating to food & beverage, and takes corrective action and follow-up

• Achieves goals for “willingness to return”, “customer complaints per thousand” and “customer comment index”

• Manages and co-ordinates pricing and preparation of menus, beverages, and wine lists by taking the following into consideration:
  – local requirements
  – market needs
  – competition
  – trends
  – potential costs and labor costs
  – availability of food & beverage products
  – merchandising and promotions
• Approves all wine purchasing, and other food & beverage items in accordance with corporate quality standards
• With Executive Chef, maintains an updated recipe file for all food and beverage items to include:
  – sales history
  – sales mix
  – actual costs
  – potential costs
  – par stocks
  – production time
• Prepares food and beverage business plan based on input from food and beverage Department Heads

• Assists in the development of the hotel’s annual business plan, by developing strategies to increase sales in food & beverage

HUMAN RESOURCES MANAGEMENT

• Screens, interviews and selects potential Department Heads and Supervisors for department

• Assists Department Heads in the selection process

• Develops and recommends appropriate training to meet guest needs

• Identifies training needs, and makes sure staff receives training, including skills training to provide consistent, reliable service

• Assists food and beverage Department Heads to assess training needs and develop their departmental training plans

• Identifies employees with potential for promotion and/or transfer and makes appropriate development plans for him or her together with the Human Resources Manager

Prerequisites:

• Should have a high command of Microsoft office applications like Excel, PowerPoint, Word
• Knowledge of hotel PMS (Property management system)
• Excellent communication
• Fluent in English, both oral and written
• Excellent financial/business analysis
• Should possess strong Interpersonal skill

• Analytical skills and very well organized

Education and Training:

 – Bachelor’s Degree in Hotel & Hospitality Management

Experience:

 – At least 5 years work experience in four or five star hotel with the same position.

Advantageous:

 – Knowledge of hotel software such as IDS, OPERA…

Salary:

 – Negotiable

Availability date:

 – April 15^th , 2024

Closing date:

 – March 31, 2024